LESSON
LISTENING AND SPEAKING
Ask for help
8
GET READY TO WATCH
Ben is having problems with a machine. Have you
had similar experiences? How can you find help?
WATCH
Watch the video. Circle the correct answers.
1.
Ben is having trouble with the machine because
.
a.
it’s new, and he missed the training
b.
Rochelle is using the machine
c.
he can’t use it as a scanner
2.
The machine wasn’t working because
.
a.
he didn’t clear the paper jam
b.
he didn’t save the file
c.
he didn’t press “reset”
3.
Ben’s going to call Lena to
.
a.
send out an email
b.
schedule a makeup training
c.
arrange for Tom’s training
CONVERSATION
A
Watch part of the video. Complete the conversation.
Ben:
Rochelle. I’m sorry to
you,
but could you help me with something?
Rochelle:
I can try. What is it?
Ben:
I’m having trouble with the new copier.
Rochelle:
Sure. I can help you with that.
Ben:
Thanks a lot. Would you mind showing me
how to clear a paper
?
Rochelle:
Not at all. I’ll be with you in just a second.
B
PAIRS
Practice the conversation. Use your own names.
C
PAIRS
Practice the conversation again. Make similar
conversations. Ask for help on how to do certain things.
PAIRS
Is it reasonable for Ben to ask Lena to schedule a new training? Why or why not?
WHAT DO YOU THINK?
The voice usually goes up at the
end of polite requests. Notice that
in conversation, we often pronounce
could you
as “couldja” and
would
you
as “wouldja.”
Listen and repeat.
Could you
help
me with something?
Would you mind showing me how to
clear a
pa
per jam?
Pronunciation Note
30
UNIT 2
