LESSON
LISTENING AND SPEAKING
Ask for help
4
GET READY TO WATCH
Biata is having trouble with some computer
software. Have you ever had problems using a
computer? What did you do?
WATCH
Watch the video. Read the statements.
Circle
True
or
False
. Correct the false statements.
1.
Biata is having trouble using the patient database.
True
False
2.
She can’t enter the patient information.
True
False
3.
Biata has been using the wrong computer.
True
False
4.
Jimmy also had trouble with the system before.
True
False
CONVERSATION
A
Watch part of the video.
Complete the conversation.
Biata:
I’m having some
with the new patient database.
Can you help me?
Jimmy:
Of course. What’s the problem?
Biata:
Well, I entered the patient data, but I
wasn’t able to save the information.
Jimmy:
Really? Did you click on the “save” icon?
Biata:
I did. But it didn’t save the data.
Jimmy:
Huh. That’s
.
I’ll come by in a few minutes and take a look.
Biata:
Great! Thank you.
B
Listen and repeat.
C
PAIRS
Practice the conversation.
D
PAIRS
Make similar conversations. Use other problems.
GROUPS OF 3
Imagine that someone you work with is always asking you for help,
and you are having trouble getting your own work done. What can you do?
WHAT DO YOU THINK?
Notice the different vowel sounds in
save
/e
ɪ
/ and
well
/
ɛ
/. The sound /e
ɪ
/ (
save
) is a long sound.
Listen and repeat.
/e
ɪ
/ save able great patient database
/
ɛ
/ well get help enter
remember
Pronunciation Note
24
UNIT 2
