4.4
MEDICAL DILEMMAS
43
3
a
Listen again. The implications of the possible actions
are jumbled. Number them in the order you hear them.
a
If we support him too strongly, the press may get
hold of the story.
b
It would have a huge impact on our profits.
c
We need to look at the implications of doing it.
d
It could be really bad for our reputation.
e
But it’s a risky option.
f
It would also result in other patients coming forward
with complaints.
g
That could be a big problem for us.
h
One consequence could be that she’ll start
negotiating with us.
i
It has a serious disadvantage.
3
b
Work with a partner. You are senior managers at a
hospital. Read the situation, decide what action to take
and consider its implications.
A young, inexperienced nurse at your hospital has given
the wrong dose of a drug to a patient. Her mistake could
have resulted in the patient’s death.
TASK
MAKING DIFFICULT DECISIONS
4
a
Work in small groups. You are members of the
Human Resources Department at RXZ. Each person
chooses a different problem or issue on page 165.
Make notes about the problem/issue so that you can
summarise it for the other members of your group.
4
b
Summarise your problem or issue for your group.
Then discuss how to solve or deal with it. Consider the
implications of each option that you discuss.
4
c
Discuss the questions with the class.
1
Which was the most interesting problem/issue?
2
Which decisions from the other groups do you
agree or disagree with?
3
Which decision was the most difficult to make?
