UNIT 9
WRITING HELP
Unit 9, Lesson 7, pages 126–127
A letter of complaint about a product or service
Write your personal address at the top center of the letter:
Building 122, Road 4255, Al-Ahmedi Avenue
Manama, Kingdom of Bahrain
Write the date you are sending the letter:
July 14, 2017
Write the recipient’s full name (preceded by
Mr./Miss/Mrs./Ms.
), followed by their address:
Mrs. Haifa Akbari
Building 230, Road 3974, New Avenue
Muharraq, Kingdom of Bahrain
Write the subject of the letter:
Re: The new model 6Y
Write a formal salutation to the recipient:
Dear Mrs. Akbari
In the first paragraph of the letter, write the description and history of the product or service:
On June 17, 2017, I bought …
In the second paragraph of the letter, describe the problem giving details and examples:
Unfortunately, it was not as good as I expected.
I am disappointed because …
For example, …
WRITING HELP
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